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  #21  
Old 01-24-2010, 12:27 PM
chris01 chris01 is offline
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i hope this problem is solved..and why all the bad things must happen to theese people =(

but i will buy a copy of Grim Dawn when this is solved =)
  #22  
Old 01-25-2010, 02:30 AM
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Deriaz Deriaz is offline
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So, um, a question. . .

I'm in Nova Scotia. The pre-order transaction was not going to be complete until, like, January 28th. . . Is my pre-order still okay, and will I get the key soon? Or am I going to need to pay yet again. . .?

Bit confused by this. . .
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  Click here to go to the next staff post in this thread.   #23  
Old 01-25-2010, 02:42 AM
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Rhis Rhis is offline
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Quote:
Originally Posted by Deriaz View Post
So, um, a question. . .

I'm in Nova Scotia. The pre-order transaction was not going to be complete until, like, January 28th. . . Is my pre-order still okay, and will I get the key soon? Or am I going to need to pay yet again. . .?

Bit confused by this. . .
You're good (answered by email).
  Click here to go to the next staff post in this thread.   #24  
Old 01-25-2010, 03:04 AM
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medierra medierra is offline
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Quote:
Originally Posted by Deriaz View Post
So, um, a question. . .

I'm in Nova Scotia. The pre-order transaction was not going to be complete until, like, January 28th. . . Is my pre-order still okay, and will I get the key soon? Or am I going to need to pay yet again. . .?

Bit confused by this. . .
Hi Deriaz,

Our account indicates that we received an echeck payment from you but that it will take until the 28th to clear as you mentioned. So long as it clears on the 28th, you should be all set. We will check the account again on the 29th to see if it has cleared and if so we will email out your key. We can also potentially give you a refund if, for some reason, it does not clear and then you can try pre-ordering again once we have the new system set up. It looks like everything should be fine though.

Best,

Arthur
  #25  
Old 01-25-2010, 03:09 AM
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Deriaz Deriaz is offline
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Awesome. Thank you both for the very, very quick responses! Very much appreciated.
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There ain't no rest for the wicked 'til we close our eyes for good."
  Click here to go to the next staff post in this thread.   #26  
Old 01-25-2010, 05:12 AM
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medierra medierra is offline
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We live to serve.

Rhis and I are actually bots, not real people.
  #27  
Old 01-25-2010, 06:12 AM
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FlawleZ FlawleZ is offline
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Quote:
Originally Posted by medierra View Post
We live to serve.

Rhis and I are actually bots, not real people.
LMAO! Ya know, as active as you guys are here at the community (a good thing), one could be led to believe so.
  #28  
Old 01-25-2010, 02:06 PM
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Coridan Coridan is offline
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Medierra/Rhis,

Just to offer, I work for an internet payment processing platform. I could easily set you up with one of our resellers if you wanted, and we could get you set up easily in less than a day. Just thought I'd offer. Hope this straighens out easily for you =(.
  #29  
Old 01-25-2010, 04:16 PM
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shawnmck shawnmck is offline
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Is there going to be a way for me to send in money without having a Pay-Pal account or Credit Card ?
I know its a dumb question, but I don't make much money, so I just never saw the need to open a P-P account (I live from one check to the next).
But I will do what I can (need to do) in ordeer to donate/pre-order.
  Click here to go to the next staff post in this thread.   #30  
Old 01-25-2010, 06:40 PM
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Rhis Rhis is offline
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I'll take a money order, even if Medierra won't. Cut out the middle man, you know? =)
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