Privacy Policy - Grim Dawn - Crate Entertainment

Crate Entertainment Pricacy Policy

Crate Entertainment respects your privacy and will always strive to maintain a secure online environment to protect your interests. This privacy policy outlines how we collect, use, and safeguard you information. Please note that this policy only extends to our own websites and that we have no control over other sites that you may link to from here.

Collection of Information

If you purchase an item or service from us, it is necessary for us to collect certain personal information in order to complete your request. The information we require may include your name, address, phone number, and email address.

Additionally we conduct limited anonymous statistics gathering through the use of tracking services such as Google Analytics. This information can include the browser you're using, the location of your ISP, and the method by which you arrived at our site (direct or referral). We collect this information so that we can serve you better and also understand where our primary markets exist.

Personal Financial Information

Crate Entertainment does not currently collect credit card, debit card, bank account, or any other form of personal financial information. All transactions requiring the input of personal financial information are handled by trusted 3rd party companies such as authorize.net that provide secure payment gateways.

Unless this policy is amended, no representative of Crate Entertainment will ever request confidential financial information from you. If such an event should occur, please notify us of this suspicious behavior by emailing support@crateentertainment.com.

Information Sharing

We will not sell or share your personal information except in the following circumstances:

As is necessary to fulfill requests that you have explicitly made to us such as adding your name to the game credits (if you own an Epic or Legendary game-key) or to resolve issues you may be having related to other service providers such as Steam or GameSpy.

As required by law in cooperation with a criminal investigation or if we have reason to believe that disclosing such information is necessary to contact, identify, or bring legal action against you for breach of agreement, misuse or injury to our rights or property, or if we believe you may be participating in criminal activities or intend to cause harm to another person or yourself.

Links to other Websites

This site contains links to other websites that we do not own or control. Once you leave our domains, we cannot be responsible for what may occur on other websites.

Changes to this Policy

We reserve the right to make changes to this policy as we deem necessary, so please review it on a regular basis. When we do make changes to our policy we will make an effort to notify you by posting a statement in our news section.

If you have a question regarding our privacy policy, web security, online transactions, our payment gateway partners, or any other related concerns or inquiries, please email us at support@crateentertainment.com.