Go Back   Grim Dawn Forums > Grim Dawn Community Section > General Discussion

Notices

Closed Thread
Click here to go to the first staff post in this thread.  
Thread Tools Display Modes
  #11  
Old 06-02-2012, 01:40 PM
cainx10a cainx10a is offline
Initiate
 
Join Date: Apr 2012
Posts: 16
Default

Just received my key. Thank you Crate, Mr. Bruno and everyone else
__________________
~. Legendary Edition Owner .~

~. Digital Collector Edition Owner & Kickstarter Backer .~

~. Grim Dawn, Project Eternity, Divinity: Original Sin and Star Citizen. It feels good to be a PC gamer~
  #12  
Old 06-02-2012, 02:15 PM
PhoneixS's Avatar
PhoneixS PhoneixS is offline
Initiate
 
Join Date: Apr 2012
Posts: 4
Default

I have received it too. I'm impatient to use it .
  #13  
Old 06-02-2012, 02:50 PM
johnodon johnodon is offline
Initiate
 
Join Date: Jun 2012
Posts: 2
Default

Just an FYI...

I received my keys but the email went to my Junk Mail folder in Hotmail. It was filtered by SmartScreen. Make sure you check your junkmail.

Maybe an admin can create a sticky telling people to check their junk mail?

John

Last edited by johnodon; 06-02-2012 at 03:17 PM.
  #14  
Old 06-02-2012, 03:07 PM
Xzoltan Xzoltan is offline
Initiate
 
Join Date: Sep 2011
Posts: 7
Default

Quote:
Originally Posted by johnodon View Post
Just and FYI...

I received my keys but the email went to my Junk Mail folder in Hotmail. It was filtered by SmartScreen. Make sure you check your junkmail.

Maybe an admin can create a sticky telling people to check their junk mail?

John
This is true. I just found my game keys in my spam folder as well. Thanks for the warning, and thank you Crate for the keys
  #15  
Old 06-02-2012, 09:21 PM
eisprinzessin's Avatar
eisprinzessin eisprinzessin is offline
Minister of Information
 
Join Date: Jan 2010
Location: Germany, North Rhine-Westphalia, Bielefeld
Posts: 3,184
Default

Quote:
Originally Posted by johnodon View Post
Maybe an admin can create a sticky telling people to check their junk mail?
Good idea ... that is how do you tell them to read that? No, this thread should do suffice. Edit: I see you started a dedicated thread. /edit

In case you deleted your junk folder before checking, you can use the Retrieve Key option, which is "Currently undergoing maintenance!". So, check back later or send an email, if you must.
__________________

Last edited by eisprinzessin; 06-02-2012 at 09:26 PM.
  #16  
Old 06-03-2012, 11:03 AM
GhundiPI's Avatar
GhundiPI GhundiPI is offline
Acolyte
 
Join Date: Mar 2012
Posts: 32
Default

Have also received my key! It was in my junk mail folder, so it is a good tip to not clear that without having a good look around. And of course my thanks to Crate!
__________________
Grim Dawn Kickstarter backer #137: Digital Deluxe Edition
  #17  
Old 06-03-2012, 11:14 AM
matthewfarmery matthewfarmery is offline
Champion
 
Join Date: Dec 2010
Posts: 2,928
Default

got my keys as well, so thanks Crate, can't wait to play GD

is it ready yet?
__________________
Legendary key x2 holder since 20/12/2010 (a little late, but I have a key now ) and debit cards now work, yippee !!!!

Co-op Digital Deluxe Bundle I have upped my pledge to $200, to show my support to the devs and GD, I hope a few more people follow my lead and KS will be successful. I want this game so badly, and I want it to rock
  #18  
Old 06-28-2012, 01:03 AM
Tareon's Avatar
Tareon Tareon is offline
Initiate
 
Join Date: May 2012
Location: Germany
Posts: 7
Default

I still haven't received anything. Neither my key, nor a reply to the mails I sent... weeks ago... frustrating. I feel a bit ripped off right now but still hope for the best.
  Click here to go to the next staff post in this thread.   #19  
Old 06-28-2012, 02:23 PM
medierra's Avatar
medierra medierra is online now
Crate Employee - Designer
 
Join Date: Nov 2009
Posts: 2,529
Default

Hello Tareon,

I did a search of our mail system with the email you used to registered on the forum and found no results. Did you use a different email when contacting support? If you could provide me with some info I can use to locate your support emails, that would help me to resolve your issue. I apologize for any inconvenience.
  #20  
Old 06-29-2012, 08:58 PM
Tareon's Avatar
Tareon Tareon is offline
Initiate
 
Join Date: May 2012
Location: Germany
Posts: 7
Default

Thanks for your reply medierra.

The first mail's title:
"Still no Key and Email address changed, please attach key to new address..." (06/06/12, 23:23)

The second one:
"Still no kickstarter key!!" (06/18/12, 03:23 )

Sent via @gmx.de address.

I would send you a more detailed pm but you turned the option off (for good reason I suppose)

Hope this helps.

Last edited by Tareon; 06-29-2012 at 09:01 PM.
Closed Thread

Tags
game key, kickstarter

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:14 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.