#4381  
Old 02-20-2018, 01:59 PM
namefulterror namefulterror is offline
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Join Date: Apr 2017
Posts: 8
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Quote:
Originally Posted by mamba View Post
I am not seeing a picture. Going by the other replies and by what can go wrong here, I assume you ran out of heap space.

That you cannot click on the other tabs is normal. As long as the configuration is not complete, you cannot use the tool.

If you are on a 64bit OS, get 64bit Java and use that. If you are not, edit the .bat file so it points at your java.exe and use that to start the tool.
If you still run out of heap space that would be very odd, as everyone is importing the same data. Increase the heap space by increasing the numbers in the .bat file, e.g. add 64k or 128k of heap and try again.
Thanks Mamba! Ya it was definitely a heap space error. I don't know anything about java so all I did was double the numbers in the batch file and it worked. Thanks again!
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